Refund Policy

First payment

The first payment of any plan, monthly or yearly, is refunded in full if you ask for it within 14 days of the payment. After the refund your page moves to the Free plan at once.

Renewals

Renewal payments are not refunded. You can cancel at any time on the Plan page of the Buum platform or by writing to [email protected]; the plan then stays active until the end of the period you have paid for and is not charged again.

Free plan and trial

The Free plan and the 14-day Creator trial cost nothing and need no card, so there is nothing to refund.

How to ask for a refund

Write to [email protected] from the email address of your Buum account. Include the plan, the date of the payment and the order number from your receipt. We reply within 5 business days: we review the request and confirm the refund by email. The refund is then paid back through the reseller that took the payment; when it reaches your account depends on the reseller and your bank.

Who processes the payment

Orders are processed and payments are accepted by our authorized reseller shown at checkout, which acts as the merchant of record for the purchase. The reseller’s terms of sale and buyer refund policy also apply to the purchase. This policy does not limit the rights the reseller’s policy gives you.

Seller

Individual Entrepreneur Boris Zubarev (Georgia), Identification Number 305627952.

Legal Address: Georgia, Tbilisi, Vake district, Leo and Nodar Gabunieb str., N 39, flat N 103.

Support: [email protected].